TERMS AND CONDITIONS OF THE ONLINE STORE Staffonly.pl

I. General Provisions

These Regulations define the general conditions, the manner of providing Services electronically and sales via the Online Store www.staffonly.pl. The online store is run by the company 4MA Mariusz Zdzieszyński with headquarters in Banino, , ul. Wspólna 42/2, NIP: 5781186395, REGON: 170762413.

Contact with the Seller takes place via:

1. e-mail address:kontakt@staffonly.pl;
2. These Regulations are continuously available on the website www.staffonly.pl, in a way that allows its acquisition, reproduction and recording of its content by printing or saving it on a carrier at any time.
3. The Seller informs that the use of Services provided electronically may involve a threat on the part of every Internet user, consisting in the possibility of introducing malware into the Customer’s ICT system and obtaining and modifying its data by unauthorized persons. In order to avoid the risk of the above-mentioned threats, the Customer should use appropriate technical measures.

II. Definitions

The terms used in the Regulations mean:

1. Working days – these are days from Monday to Friday, excluding public holidays;
2. Customer – a natural person with full legal capacity, a natural person conducting business activity, a legal person or an organizational unit that is not a legal person, the specific provisions of which grant legal capacity, who places orders within the Online Store or uses other Services available in online store;
3. Civil Code – Act of April 23, 1964. (Dz. U. Nr 16, poz. 93 ze zm.);
4. Account – a part of the Online Store assigned to a given Customer, through which the Customer can perform specific activities within the Online Store;
5. Consumer – a customer who is a consumer within the meaning of art. 22[1] the Civil Code;
6. Entrepreneur – a customer who is an entrepreneur within the meaning of art. 43[1] the Civil Code;
7. Regulations – this document;
8. Goods – a product presented in the Online Store, the description of which is available next to each of the presented products;
9. Sales Agreement – A contract for the sale of Goods within the meaning of the Civil Code, concluded between the Seller and the Customer;
10. Services – services provided by the Seller to Customers electronically within the meaning of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended);
11. Consumer Rights Act – Act of 30 May 2014. about consumer rights (Dz. U. 2014, Nr 827);
12. Act on the provision of electronic services – Act of July 18, 2002. on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended);
13. Order – Customer’s declaration of will, aiming directly at the conclusion of the Sales Agreement, specifying in particular the type and quantity of the Goods.
14. Seller – the company 4MA Mariusz Zdzieszyński with its registered office in Banino, ul. Krakowska 12, NIP: 6282280900, REGON: 170762413.

III. Rules for using the Online Store

1. Using the Online Store is possible on condition
   1. Internet Explorer version 11 or later, Firefox version 28.0 or later, Chrome version 32 or later, Opera version 12.17 or later, Safari version 1.1. or newer,
   2. enabling Cookies and Javascript in the web browser.
2. Using the Online Store means any activity of the Customer that leads to familiarization with the content contained in the Store.
3. The customer is obliged in particular to:
   1. use the Online Store in a way that does not interfere with its functioning, in particular through the use of specific software or devices,
   2. not to take actions such as: sending or posting unsolicited commercial information (spam) as part of the Online Store,
   3. use the Online Store in a way that is not inconvenient for other Customers and for the Seller,
   4. use any content posted as part of the Online Store only for your own personal use,
   5. use the Online Store in a manner consistent with the provisions of the law in force in the territory of the Republic of Poland, the provisions of the Regulations, as well as with the general principles of using the Internet.

IV. Services

1. The Seller enables the use of free Services via the Online Store, which are provided by the Seller 24 hours a day, 7 days a week.
2. The service of maintaining an Account in the Online Store is available after registration. Registration takes place by completing and accepting the registration form available on one of the pages of the Online Store. The contract for the provision of the Service consisting in maintaining an Account in the Online Store is concluded for an indefinite period and terminates when the Customer sends a request to delete the Account or uses the “Delete Account” button.
3. The Customer has the option of receiving commercial information from the Seller in the form of messages sent to the e-mail address provided by the Customer (Newsletter Service). For this purpose, provide a valid e-mail address or activate the appropriate field in the registration form or Order form. The customer may withdraw his consent to the sending of commercial information at any time. The agreement for the provision of the Newsletter Service is concluded for an indefinite period and terminates when the Customer sends a request to remove his e-mail address from the Newsletter subscription or unsubscribe using the link contained in the content of the message sent as part of the Newsletter Service.
4. The Seller has the right to organize occasional competitions and promotions, the conditions of which will be each time provided on the Store’s website. Promotions in the Online Store cannot be combined, unless the Regulations of a given promotion provide otherwise.
5. In the event of a breach by the Customer of the provisions of these Regulations, the Seller, after a prior ineffective request to cease or remove the violations, with an appropriate deadline, may terminate the contract for the provision of Services with a 14-day notice period.

V. Procedure for concluding a Sales Agreement

1. Information about the Goods provided on the Store’s websites, in particular their descriptions, technical and functional parameters and prices, constitute an invitation to conclude an Agreement, within the meaning of Art. 71 of the Civil Code.
2. All Goods available in the Online Store are owned by the Seller and have the necessary documents allowing them to be traded and may be sold in the European Union.
3. The condition for placing an Order is to have an active e-mail account.
4. In the case of placing an Order via the Order form available on the Online Store website, the Order is submitted to the Seller by the Customer in electronic form and constitutes an offer to conclude a Sales Agreement for the Goods being the subject of the Order. An offer submitted in electronic form is binding for the Customer if the Seller sends a confirmation of acceptance of the Order for execution to the e-mail address provided by the Customer, which is the Seller’s declaration of acceptance of the Customer’s offer and upon its receipt by the Customer, a Sales Agreement is concluded.
5. The sales contract is concluded in Polish, with the content in accordance with the Regulations.

VI. Delivery

1. The delivery of the Goods is limited to the countries of the European Union and is carried out to the address indicated by the Customer when placing the Order.
2. The Customer may choose the following forms of delivery of the ordered Goods:
   1. via the DPD courier company;
   2. via the InPost courier company, Paczkomaty service
   3. via the InPost courier company
3. On the Store’s website, in the information about the delivery of the Goods, the Seller informs the Customer about the number of Business Days needed to complete the Order and its delivery, as well as about the amount of fees for the delivery of the Goods.
4. The deadline for delivery and execution of the Order is counted in Working Days in accordance with point VII ppkt. 2.
5. The Seller provides the Customer with a VAT invoice for the completed order.

VII. Prices and Payment Methods

1. The prices of the Goods are given in Polish zlotys and include all components, including VAT, customs duties and other fees.
2. The customer can choose the following payment methods:
   • bank transfer to the Seller’s bank account (in this case, the implementation of the Order will start after the Seller sends the Customer confirmation of the Order, and the shipment will be made immediately after the funds are credited to the Seller’s bank account and the Order is completed);
   • cash on delivery, payment to the supplier when making delivery (in this case, the implementation of the Order and its shipment will start after the Seller sends the Customer confirmation of acceptance of the Order and completes the Order);
   • electronic transfer via the external payment system Przelewy24.pl

(in this case, the implementation of the Order will start after the Seller sends the Customer confirmation of the Order and after the Seller receives information from the settlement agent’s system about the payment by the Customer, and the shipment will be made immediately after completing the Order).

• The Seller on the Store’s website informs the Customer about the date within which he is obliged to make the payment for the Order. In the absence of payment by the Customer within the period referred to in the previous sentence, the Seller, after a prior ineffective request for payment with an appropriate deadline, may withdraw from the Agreement pursuant to art. 491 of the Civil Code.

VIII. Right to withdraw from the Agreement

1. The Customer who is a Consumer may withdraw from the Agreement without giving a reason by submitting a relevant statement within 90 days. To meet this deadline, it is enough to send a statement before its expiry.
2. The Customer may formulate a statement on their own or use the template of the statement provided by the Seller on the Store’s website.
3. The 90-day period is counted from the date on which the Goods were delivered or, in the case of a Contract for the provision of Services, from the date of its conclusion.
4. Upon receipt of the Consumer’s declaration of withdrawal from the Agreement, the Seller shall send to the Consumer’s e-mail address a confirmation of receipt of the declaration of withdrawal from the Agreement.
5. The right to withdraw from the Agreement by the Consumer is excluded, among others, in the case of:
   1. Agreements in which the subject of the service is Goods that deteriorate quickly or have a short shelf life;
   2. An agreement in which the subject of the service is Goods delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;
6. In the event of withdrawal from the Agreement concluded remotely, the Agreement is considered not concluded. What the parties provided is returned unchanged, unless the change was necessary to determine the nature, characteristics and functionality of the Goods. The return should take place immediately, not later than within 14 days. The purchased Goods should be returned to the Seller’s address.
7. The Seller shall promptly, but not later than within 14 days from the date of receipt of the Consumer’s statement on withdrawal from the Agreement, return to the Consumer all payments made by him, including the costs of delivering the Goods. The Seller returns the payment using the same method of payment as used by the Consumer, unless the Consumer agrees to a different method of return, and this method will not involve any cost for the Consumer. The Seller may withhold the reimbursement of payments received from the Customer until the item is returned or the Customer provides proof of its return, depending on which event occurs first, unless the Seller has offered to collect the item from the Customer himself.
8. The Customer bears the direct cost of returning the Goods, unless the Seller has agreed to bear this cost.

IX. Complaints

1. The Seller undertakes to deliver the Goods without defects.
2. The Seller is liable to the Customer who is a Consumer under the warranty for defects on the terms set out in art. 556 – 576 of the Civil Code.
3. Complaints arising from the violation of the Customer’s rights guaranteed by law or under these Regulations should be directed to the address of the Seller’s registered office.
4. In order to consider the complaint, the Customer should send or deliver the complained Goods, if possible, attaching the proof of purchase to it. The goods should be delivered or sent to the address of the Seller’s registered office.
5. The Customer may submit complaints to the Seller in connection with the functioning of the Store and the use of the Services. Complaints can be submitted in writing or by e-mail to the Seller’s address details.
6. The Seller undertakes to consider each complaint within 14 days, and if it was not possible, to inform the Customer within this period when the complaint will be considered. In the event of deficiencies in the complaint, the Seller will call the Customer to supplement it to the extent necessary within 7 days from the date of receipt of the request by the Customer.

X. Out-of-court methods of settling complaints and pursuing claims

1. The Customer who is a Consumer has e.g. the following possibilities of using out-of-court methods of dealing with complaints and pursuing claims:
2. is entitled to apply to the permanent amicable consumer court operating at the Trade Inspection with a request to settle a dispute arising from the concluded Sales Agreement;
3. is entitled to apply to the provincial inspector of the Trade Inspection with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Customer and the Seller;
4. may obtain free assistance in resolving the dispute between the Customer and the Seller, also using the free assistance of the poviat (municipal) consumer ombudsman or social organization whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers). Advice is provided by the Consumer Federation at the toll-free consumer helpline number 800 007 707 and by the Polish Consumers Association at the email address: porady@dlakonsumentow.pl;
5. submit your complaint via the EU ODR online platform, available at: http://ec.europa.eu/consumers/odr/.

XI. Personal data protection

1. The personal data provided by the Customers are collected and processed by the Seller in accordance with applicable law and in accordance with the Privacy Policy available on the Store’s website.

XII. Final Provisions

1. All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name, Internet domain, Online Store website, as well as forms and logos belong to the Seller, and they may only be used in a manner specified and in accordance with Regulations.
2. Settlement of any disputes arising between the Seller and the Customer who is a Consumer is submitted to the competent courts in accordance with the provisions of the relevant provisions of the Code of Civil Procedure.
3. Settlement of any disputes arising between the Seller and the Customer who is an Entrepreneur shall be submitted to the court competent for the seat of the Seller.
4. In matters not covered by these Regulations, the provisions of the Civil Code, the provisions of the Act on the provision of electronic services, the provisions of the Act on Consumer Rights and other relevant provisions of Polish law shall apply.
5. Each Customer will be informed about any changes to these Regulations through information on the home page of the Online Store containing a list of changes and the date of their entry into force. Customers who have an Account will be additionally informed about the changes along with their summary to the e-mail address indicated by them. The date of entry into force of the changes will not be shorter than 14 days from the date of their announcement. If the Customer with a Customer Account does not accept the new content of the Regulations, he is obliged to notify the Seller of this fact within 14 days from the date of notification of the change in the Regulations. Notifying the Seller of the lack of acceptance of the new content of the Regulations results in the termination of the Agreement.